Whilst the link contained within the above article did not work, this did (as a global admin) Īll that remains now is to know why they got blocked in the first place (parking that for a rainy day. Link within the article didn't work for me, but am assuming that could be our Azure subscription or the age of the link (article is 2016).Įssentially, we're trying to check if the user's MFA has been blocked. I found a link in a separate Microsoft Support article (which may still be useful.). In order to add your account to Authy please click ‘Set up identity verification app’ on the Additional security options page. After that continue with procedure/steps given. Select Microsoft (guest) as an organization and then I will get a code, enter that code in on other device. And install the authenticator app on your Device. Disable and re-enable user's MFA (requires admin) Create an account in Microsoft teams using your email id. Deleted and reinstalled the MS Authenticator app Check device for latest OS and app updates Try configuring MFA through an incognito/private window This allows users to access their Teams account by scanning their code on the Teams display and using their mobile device, rather than needing to enter their credentials manually every time they. To be clear, we were seeing this error for one user at the point of scanning a QR code in the Microsoft Authenticator app to add an account (Office 365 account where we had just enabled the user's MFA).įirst, probably worth sharing the first few basic things we tried QR Code Sign-In As part of their efforts to make it easier to reserve and sign into seats, Microsoft unveiled the upcoming QR code sign-in feature. Whilst my error message matched exactly that shared in the original post, from the research I did it looks like there may be other error messages that could be the same/similar issue (and don't mention 'push notifications' in the error). Again though (here comes the disclaimer), this is an old post (no further info from the original case, so it could be that we're dealing with 2 different issues). I don't like coming across posts without something to try, so wanted to add my steps here (you never know when someone else is looking for it). I already posted a separate reply, but in the time since.
0 Comments
Leave a Reply. |